How companies are recovering “lost” leads with intelligent sales agents

In many sales teams, it is common to find that leads are not lost due to a lack of business opportunities, but rather due to a lack of time or focus to attend to them.

While human teams attend meetings, calls, or administrative tasks, hundreds of potential customers are put on hold, lose interest, or simply disappear from the radar.

Today, many companies are solving this problem with intelligent sales agents, capable of interacting with leads in seconds, regardless of the time, channel, or volume.

Unlike traditional models, HeyGIA allows companies to create their own teams of digital sales agents, designed to work 24/7 and advance every opportunity without relying on human time. These agents don't just answer questions:

• Educate the prospect with accurate information according to their stage of purchase

• Detect real purchase intent, in order to better advance them in the sales process and increase conversion

• Classify opportunities with personalized business logic

• Advance each case until leaving the human advisor with a lead ready to close

The result is the recovery of leads that were previously considered “lost”: customers who never responded to an initial message, who abandoned their shopping cart, who requested information but did not proceed, or who showed interest at times when no one on the team was available.

In addition, companies are discovering an additional impact:

 greater speed, more conversions, and lower management costs, because each lead that is recovered is a lead that does not require additional marketing investment to recapture.

In an environment where competition is increasingly fierce, companies that adopt intelligent agents are the ones that manage to keep customer interest alive and convert it into actual sales.