The Security of Your Information: Our Commitment at HeyGIA

At HeyGIA, we understand that when our customers place their trust in us, they are not only looking for commercial results, but also the certainty that their information is protected. That is why information security is not an isolated function within our operation: it is one of the pillars that underpins everything we do, from the design of our solutions to the way we work every day.

Safety as a Cornerstone of Our Operation

Our cloud infrastructure is designed according to security by default and by design principles, with multiple layers of protection, strong authentication, continuous threat monitoring, and automated security controls.

Commitment to Standards and Compliance

We operate in accordance with the controls defined in the international standard ISO/IEC 27001 for information security management. Our security system also complies with: 

• The General Data Protection Regulation (GDPR). 

• Law 1581 of 2012 on personal data protection in Colombia. 

• Contractual and regulatory requirements applicable to our sectors of operation. 

  This structured approach ensures that our policies, processes, and technology are aligned with industry best practices. 

Secure Third-Party Management

Our suppliers and strategic partners are evaluated in accordance with security and compliance policies. We establish confidentiality agreements and contractual clauses that ensure information is protected throughout the entire service chain.

Security Culture and Continuous Training

Protecting information does not depend solely on technology. We know that people are key, which is why we actively work to train our team in cybersecurity, privacy, and good digital practices. We foster a culture in which each employee understands their role in data protection and acts responsibly.

Our Commitment

We know that our customers' information is one of their most important assets, which is why HeyGIA.ai makes it a priority to protect it with high technical, operational and human standards.